Chapter Six: Funny "Blonde" Moments

This chapter was not originally going to be here. Purely because I did not have a "blonde" moment until this afternoon (08/10/07). Here's what happened...

I was refilling the confectionary (yum!) in the queueing area, when I heard the store manager calling, "Gemma!" I looked around but couldn't see him so I thought I must have imagined it. Then I heard it again, "Gemma!" Again, he was nowhere to be seen. Baffled, I heard it a third time, "Gemma!" and finally saw him half way across the store, waving to get my attention... hhmmm.

Many many of my blonde moments occur when I am tired. ie - due a break, or even just back from a break. Take this for example:

Telling the customer that he or she is owed something like £5.50 change, then closing the till drawer without handing over the money. This situation is always made worse if I don't realise; I hand the customer the receipt and then wonder why they aren't walking away.

Occasionally, and I am not the only person to have recently done this, instead of handing the customer their change i may accidentally try giving them the amount they owed me in the first place. It's not fun.

Another example would be the many many times the customer is owed £8. For some reason, I lift out the five pound note but completely forget about the coins. Tut-tut.

My last blonde moment happened yesterday (15/10/07). The customer set a book and a few greetings cards down on the counter. I lifted up the book to scan it, but instead of asking her would she like a bag, I accidentally asked if she would care for a book. Apparently I am not the only one to have done this. Also yesterday, I asked a customer, "Would you like a receipt? Sorry I mean a bag?" She said she wouldn't care for either, then ended up taking both. Strange.